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When someone dies

When a bereavement occurs

When someone dies, at this most stressful time it can be difficult to know what to do first, who to contact and what paperwork you’ll need. The details below are just a brief overview and we can be contacted on 0161 637 7550 for more guidance:

When someone dies At Home

Once the medical professional has attended, and they have asked you to contact a funeral director to come to your home – we will come at any time of day or night. “We always use a discreet private ambulance vehicle when we are called to attend” Please note that if for any reason the Police have been contacted, they may coordinate the transfer of the deceased on behalf of the Coroner to the Hospital Mortuary, the Coroner should then contact you directly to explain what happens next. You can still call us as soon as you feel ready to do so.

At a Nursing Home or Hospice

When someone dies at a nursing home or hospice, simply ask the matron or staff member in charge to contact us directly when you are ready for us to attend. We will usually contact you the next working day to discuss the next steps.

In Hospital

Most Hospitals provide families with a bereavement handbook which will contain the contact details for the Bereavement Service Team, they can be contacted, usually the following working day to discuss what happens next. You can still call us as soon as you feel ready to do so.

Medical examiner

All deaths occurring in England are referred to the Medical Examiner. Medical examiners are senior doctors, often pathologists, who provide independent scrutiny of deaths, specifically reviewing cases not investigated by a coroner. They verify the accuracy of the Medical Certificate of Cause of Death (MCCD), engage with bereaved families to answer questions, and improve patient safety by identifying care issues. The Medical Examiner can refer deaths to the coroner where they deem necessary.

Registering the Death

The registrar will contact the next of kin to arrange an appointment to register once they have received the relevant paperwork from the Medical Examiner. Where the coroner is involved, it may not be necessary to register the death, the coroner will advise you regarding this.

Our help

OUR SERVICES

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Tailored Funeral

A funeral tailored to your exact requirements without restriction on products or services, whether traditional, modern or alternative.

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The Simple Funeral

Our simple funeral offer families a fixed low cost option restricted to essential services associated with a more conventional funeral.